Improve Employee Engagement Without Adding to Your Workload. Get Started Below.

Trusted by the  World’s Leading Brands  for 30+ Years

METRICS HQ®
FULL ADMIN SUPPORT + SOFTWARE + ADVISORY SERVICE

One Place To Collect, Understand, & Act On Employee Survey Data

Higher response rates using multiple methods including phone outreach

Measurable lift in performance and engagement in 30 days

Full visibility into engagement risks, gaps, & retention drivers

Not Just Software.  A Partner  Guiding Every Step.

How It Works

STEP 1 – PLAN

Goals, reporting groups, timelines, owners

Metrics HQ® includes setup and planning as part of a fully managed model (not software only). That covers survey design, business alignment, and success criteria handled by a dedicated team.

STEP 2 – COLLECT

Reach every team and capture candid input

Higher response starts with better reach. Metrics HQ® includes phone outreach and completions, plus email, SMS, QR, and mail. The suite also supports anonymous responses.

STEP 3 – SEE

Live priorities with real context

Built-in analysis turns raw survey data into executive-ready insights and generates reports highlighting what matters most. You’re never stuck interpreting raw dashboards.

STEP 4 – ACT

Playbooks, briefings, and follow-through

Action planning support from our expert advisory team is included. HSD Metrics offloads post-survey action planning and presentation to leaders, so you can start working toward transformation immediately.

SurveyRight vs. DIY Tools

VALIDATED CONTENT

GENERIC FORMS

THIRD-PARTY CANDOR

INTERNAL BIAS CONCERNS

DRIVER-RANKED PRIORITIES

ISOLATED SCORES

BENCHMARKS & TREND VIEWS

STATIC RESULTS

MANAGED DELIVERY

HEAVY INTERNAL LIFT

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The Fastest Way to Turn Employee Listening Into Business Value

Get more information about Metrics HQ®.

Frequently Asked Questions

FAQ Accordion
01 What is Metrics HQ®
MetricsHQ is HSD’s managed employee-listening platform plus advisory that turns survey feedback into priorities, manager playbooks, and measurable results.
02 How is this different from a software only survey tool?
Software only tools hand you dashboards. MetricsHQ includes setup, collection, analysis, executive briefings, and action planning support. You get straightforward priorities and owners with timelines, not just charts.
03 What programs are included?
Lifecycle listening across new-hire, engagement, stay, exit, and leadership (360). All signals live in one place so leaders see the whole story.
04 What does pricing look like?
Pricing is fixed monthly cost with advisory included. No long-term licenses required.
05 What about data security and privacy?
HSD Metrics® is SOC 2 Type 2-certified. Data is handled under strict privacy controls with audit-friendly reporting, role-based access, and clear retention policies. We’ll walk your InfoSec team through the specifics.
06 What will we see in the first 30 days?
Top drivers by team, a manager playbook with owners and due dates, risk alerts before issues spread, and an exec brief that tells the story in minutes — plus a plan to verify impact with a follow-up pulse.
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Trusted by the 
World’s Leading Brands 
for 30+ Years

Survey Data Doesn’t Mean Much Without a Plan

Dense PDFs and score dumps don’t tell managers what to do on Monday.

Teams have limited time and resources to convert data into action.

Insights stall because actions, deadlines, and accountability aren’t defined.

Meet Metrics HQ®
A Fully Managed, End-to-End Employee Listening System

Metrics HQ® gives organizations a clear view into what’s happening across the employee lifecycle. Metrics HQ® is designed to answer one question continuously:

Why do people stay, struggle, or leave—at each stage of employment?

ONBOARDING AND EARLY IMPRESSIONS

Identify breakdowns in training, role clarity, and support before early exits happen.

EARLY ENGAGEMENT AND CONTRIBUTION

Monitor how employees settle in, build relationships, and gain confidence in their role.

GROWTH, DEVELOPMENT, AND LEADERSHIP INFLUENCE

Surface issues tied to manager effectiveness, advancement, and skill development.

RE-EVALUATION AND RETENTION RISK

Detect disengagement before employees start looking elsewhere.

EXIT AND OFFBOARDING

Understand which turnover drivers are controllable, and which are not.

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Winning Results With Metrics HQ®

25%

Reduction in turnover in as little as 6 months

30%

Boost in leadership effectiveness scores in as little as 6 months

40%

Lift in employee engagement scores within 6–12 months